Welcome to Colchester Archaeological Trust’s website.

By using this website, you are agreeing to comply with it’s terms and conditions and privacy policy. If you do not agree with these terms and conditions, please do not use the website.

These terms and conditions are in effect from 10 April 2023, but will be updated when required.

The term ‘Colchester Archaeological Trust’, ‘CAT’, ‘we’, ‘our’, or ‘us’ refers to Colchester Archaeological Trust Ltd whose registered office is at Roman Circus House, Roman Circus Walk, Colchester, Essex CO2 7GZ. Company registered in England & Wales number 1578133. Registered charity number: 283354. The term ‘you’ refers to users of our website.

Terms of use of the website include:

• The content of this website is for general information and use. It may change without notice.
• This website is provide ‘as is’. CAT do not provide a guarantee or warranty in relation to this website or the information and materials on this website. You accept that the information provided by CAT may contain inaccuracies or errors. CAT expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Unless stated otherwise, CAT owns the rights to the website and its content. This includes graphics, images and content which are all protected by national copryright laws. You may view, download and print parts of the website for personal usage. You may not republish or reproduce website material for a commercial purpose, without the written consent of CAT.
• The use of information on this website is undertaken at your own risk, for which CAT are not liable.
• Any and all information on the website which is not owned by CAT is acknowledged on the website.
• Links to other websites are used for further information. Our inclusion of links does not necessarily signify our endorsement of that website or that we are responsible for that website’s content.
• You must use this website acceptably, and not in any way that causes damage to the website, or is unlawful, fraudulent or illegal. CAT’s website must not be used in conjunction with any spyware, computer virus or other malicious computer software.
• If you breach any of these terms and conditions, CAT will take action that CAT deems appropriate. This may include terminating your access to the website, blocking your IP address, or taking legal action.
• Any use of this website is subject to the laws of the United Kingdom.

ONLINE SHOP

TERMS AND CONDITIONS OF SALE
Colchester Archaeological Trust Limited
Company Registration No: 1578133
VAT No: 651 0923 57
Registered Charity No: 283354
Version Date: [7 May 2025]
Registered Office:
Roman Circus House, Roman Circus Walk, Colchester, Essex, CO2 7GZ, United Kingdom.

1. Introduction
These Terms and Conditions govern your use of our online store and the purchase of products from Colchester Archaeological Trust Limited (‘we’, ‘us’, ‘our’). By placing an order, you agree to be bound by these terms. If you do not agree, please do not use our website to make purchases.

2. Products and Pricing
All prices are listed in GBP (£) and include VAT where applicable. While we endeavour to ensure accuracy in product descriptions, images, and pricing, we reserve the right to correct any errors or update prices and details at any time. This does not affect your statutory rights under UK consumer law.

3. Orders and Contract
Your order constitutes an offer to purchase goods. A contract is formed when you receive an order confirmation email from us. We reserve the right to cancel or refuse any order for reasons including, but not limited to, product unavailability, payment issues, or suspected fraudulent activity.

4. Payment
Payments are processed securely through our WooCommerce platform and approved third-party payment gateways. By submitting payment, you authorise us to charge the total amount of the order.

5. Delivery
We aim to dispatch orders within 3–5 working days unless otherwise stated. Estimated shipping times and costs are displayed at checkout. Delivery times are indicative and not guaranteed.

6. Returns and Refunds
If you are not satisfied with your purchase, you may return it within 14 calendar days of receipt, provided it is unused and in its original packaging. Please notify us in advance before returning an item. Return postage costs are the responsibility of the customer unless the item is faulty or was sent in error.
Refunds will include the original standard delivery charge, where applicable. Any additional charges for express or premium delivery services are non-refundable.

7. Cancellations
In accordance with the Consumer Contracts Regulations 2013, you have the legal right to cancel your order within 14 calendar days from the day after you receive the goods. To exercise this right, you must notify us in writing—by email or post—quoting your order number and relevant details.
If the goods have already been dispatched, you must return them to us at your own cost within 14 calendar days of notifying us. Items must be returned unused, in their original condition and packaging. We recommend using a tracked postal service.
Once the returned goods are received, we will process a full refund within 14 days. This includes the original standard delivery charge, but excludes any extra cost paid for premium or express delivery options.

8. Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential loss arising out of the use of our website or products. This does not exclude or limit our liability for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation, or for any other liability that cannot legally be excluded under English law. Your statutory rights as a consumer remain unaffected.

9. Privacy
Your personal data is processed in accordance with our Privacy Policy. We use your data solely for the purpose of processing orders and communicating with you. We do not share your information with third parties, except as necessary for payment processing, order fulfilment, or legal compliance.

10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us
Email: info@catuk.org
Phone: 01206 501785
Address: Colchester Archaeological Trust, Roman Circus House, Roman Circus Walk, Colchester, Essex, CO2 7GZ, United Kingdom

© Colchester Archaeological Trust Limited. All rights reserved.